Resume

Brandon S. Fields

PO Box 962
Hyden, KY 41749
606 672-4709
brandon.fields@brandonsfields.com

Education

1999 – 2001
Cumberland College – Williamsburg, Kentucky
Bachelor of Science

  • Major: Art with emphasis in Computer Imaging, Graphic Design, & Commercial Art
    • First recipient of the Bender-Lipps Art Scholarship
  • Minor: Communication Arts with emphasis in Mass Media
    • Who’s Who Among American Colleges and Universities

1997 – 1999
Hazard Community and Technical College – Hazard Kentucky
Associate in Arts

  • Associate in Arts
    • W. F. Brashear Scholarship

Work Experience

November 2016 – Present
Salesforce Intern
Central App Technologies – Hazard, Kentucky

  • Learned about the administration of the cloud-based Salesforce CRM platform
  • Earned Salesforce Certified Administrator (SCA) certificate
  • Earned Salesforce Certified Platform App Builder certificate
  • Practice skills for  Salesforce Certified Developer I certificate

August 2015 – August 2016
Instructor, Media Arts Program
Leslie County Area Technology Center – Hyden, Kentucky

  • Taught High School students about Multimedia Arts (Art History, Film History, Animation History, Photoshop, Illustrator, InDesign)
  • Taught Illustrator and Photoshop to students for Adobe Certified Associate certification

March 2007 – March 2015
Graphic Designer / Videographer / Photographer / Information Technology
Frontier Nursing University – Hyden, Kentucky

  • Create marketing materials (Flyers, T-Shirts, Roll-Up Displays, Posters, Banners, Brochures, Bookmarks, Keychains, Photographic Prints) targeting future students utlizing Adobe Photoshop, Illustrator, and InDesign
  • Take photos of students during their on-campus visits as well as archiving photos on internal and external servers
  • Created printed materials for students to use during on-campus visits (programs, hand-outs, name badges, etc…)
  • Provided technical support to students and faculty who utilized the ANGEL LMS (Learning Management System), PowerCAMPUS Student Information System, and various Frontier websites and web-based applications
  • Created, updated, and maintained the various Frontier websites including the Main front-facing site, student portal, ticketing system, and numerous other sites for students and faculty
  • Created and Maintained student, faculty, and staff Active Directory, Exchange, and vBulletin Forum accounts
  • Lead in the creation and usage of the Video Production Studio, a grant funded project utilizing broadcast quality video equipment, lighting, and audio to create content for continuing student education use both at home and on mobile devices such as cell phones, PDAs, and Apple Mobile Devices
  • Responsible for filming, editing, distributing, and archiving video projects created with the Video Production Studio utilizing Mac OS X as well as Windows 2003 & 2008 Servers
  • Assisted in moving data center hardware to a dedicated facility which included upgrading servers to Microsoft Windows Server 2008 R2 as well as Microsoft Exchange 2003 to 2010 migration
  • Assisted in the installation of Fiber Optic cable throughout the campus to interconnect the different buildings
  • Assisted in the installation of a totally new network of Cisco equipment including Cisco Access Points and Switches
  • Assisted in the installation and implementation of a Shoretel IP phone system
  • Single point-of-contact for the Shoretel phone system when it comes to managing users, extensions, and mailboxes.

January 2006 – March 2007
Composing Supervisor / Graphic Designer
The Hazard Herald – Hazard, Kentucky

  • Worked with clients to create, edit, & revise advertisements using Adobe Photoshop and Illustrator
  • Compiled articles and information using Quark XPress
  • Transferred finished Adobe PDF files to the printer via FTP and email
  • Provided customer service and public relations to clients, callers, and paper sellers
  • Archived content on both digital and paper mediums
  • Maintained a mixed network of PC and MAC hardware which utilized a MAC OS 9 storage server, networked Xerox Document Center Copier/Printer, and DSL internet connection.

February 2005 – November 2005
Senior Game Advisor / Assistant Manager
Gamestop, Inc – Hazard, Kentucky

  • Supervised 10-15 employees (Game Advisors)
  • Managed daily store operations including checking in and filing daily distributions, cash management, inventory control, employee paperwork and metric assessments, retail sales, and general customer service

September 2003 – May 2004
Graphic Designer / Composer / Information Technology Director / Webmaster
Mountain Sports Leader and Outdoor Living – Hazard, Kentucky

  • Gathered articles and information
  • Worked with clients to create, edit, and publish advertisements
  • Designed the layout for Sports Preview magazines for each seasonal sport using Quark XPress, Adobe Photoshop, Adobe Illustrator, and Adobe Acrobat Professional
  • Maintained computer workstations, network, and internet connectivity
  • Advised administration about new purchases needed for Information Technology
  • Created and maintained the company website using Adobe Photoshop and Macromedia Fireworks for imaging and Microsoft FrontPage and Macromedia Dreamweaver for publishing

May 2000 – September 2003
Phone Support Technician – Level 1 and Level 2 Support Technician
Sykes Enterprises, Incorporated – Hazard, Kentucky

  • Answered incoming calls that require technical support for internet connections for SBC Communications and Microsoft’s MSN service on accounts including DSL, Satellite, and Dialup
  • Assisted Level 1 agents with issues regarding customer calls as a Level 2 agent
  • Assisted Team Managers with different duties ranging from gathering training material, create office documents for distribution to floor agents, and provide assistance to new agents during their transition period from the date they where hired
  • Taught various training courses over the material presented by the client to agents
  • Taught refresher courses for experienced agents on new material

Computer Skills

  • High-level skills with various Operating Systems including Microsoft Windows versions 3.1 through Windows 10 as well as Apple Macintosh Operating System v7.0 – X (OS X 10.10.5)
  • Advanced skills in Microsoft Office Suites including Microsoft Word, Excel, PowerPoint, FrontPage, Access, Publisher, and Outlook for PC, ranging from version 97 to 2013, Microsoft Office for MAC up to version 2016 which includes Word, Excel, PowerPoint, and Outlook (formerly Entourage), and OpenOffice.org suite (v2.x and higher)
  • Highly developed skills in the use of Adobe Creative Suite which includes Adobe Photoshop (v2.0 – CC), Illustrator (v5.5 – CC), Adobe InDesign (vCS – CC), Adobe Acrobat Professional (v4 – CC), Adobe Photoshop Lightroom (v1 – CC), as well as Quark XPress (v4 – 8), and PageMaker (v4.5 – 6.5)
  • Intermediate skills in the use of Adobe Fireworks (vCS3 – CC) and Dreamweaver (vCS3 – CC)
  • Intermediate usage of Microsoft Windows Server 2003 – 2008
  • Intermediate usage of Microsoft Active Directory Server as well as Microsoft Exchange Server 2003 and 2010
  • Various skills in installing hardware for networking as well as phone installation

References available upon requests